Sales Terms

These terms apply to purchases placed with Axverino at axverino.shop.

Order placement and acceptance

Check the product option, quantity, contact details, address and total before placing the order. The order acknowledgement records receipt. We confirm that we can fill the order before shipping. If an item is unavailable or an order cannot be filled, we will notify you and cancel the affected item or order. Any payment collected for a canceled item will be refunded.

Prices, payment and delivery

Prices are in U.S. dollars. Checkout shows applicable charges and the order total. Payment for eligible orders is due on delivery with no additional cash-on-delivery fee. See [store_policy_link slug=”payment-policy” label=”Payment Policy”] and [store_policy_link slug=”shipping-policy” label=”Shipping Policy”].

Delivery and order totals

Standard shipping is free throughout the United States. We process orders in 1–2 business days, followed by an estimated 3–5 business days in transit. The order cutoff is 5:00 p.m. Eastern Time (New York). The total shown at checkout includes any applicable taxes and excludes any COD surcharge because there is no separate COD fee.

Changes, returns and remedies

Contact us promptly for a correction or cancellation before dispatch. For a delivered item, use [store_policy_link slug=”contact” label=”Contact Information”] to start a return or report an issue. See [store_policy_link slug=”return-refund-policy” label=”Return & Refund Policy”]. Your rights under applicable consumer law continue to apply.

How to get help after delivery

Contact customer service before mailing a return. The team will send a prepaid label and return instructions. If an approved return was paid by COD, we refund by bank transfer within 10 calendar days after receiving and inspecting the return. See the [store_policy_link slug=”return-refund-policy” label=”Return & Refund Policy”] for eligibility, exchanges, and details.